Return Policy

Last Updated: 6 JANUARY 2024

Welcome to RarityGifts.com. This Return Policy outlines the terms and conditions regarding returns for products purchased through our website.

7-Day Return Policy for Damaged Products

We understand that receiving a damaged product can be disappointing. To address this concern, RarityGifts.com offers a 7-day return policy for damaged products. If you receive a damaged item, please contact our customer service team at [customer-service-email@raritygifts.com] within 7 days of receiving the product. To facilitate the return process, please provide detailed information about the damage and include supporting photos.

Once your return is approved, we will provide instructions for returning the damaged item. Please ensure that the product is returned in its original packaging, and our team will inspect the item upon receipt. After verification, we will initiate a refund to your original payment method.

Exchange Policy

Please note that RarityGifts.com does not offer product exchanges. We strive to provide accurate product descriptions and images to help you make informed purchasing decisions. If you have questions about a product, feel free to contact our customer service team before making a purchase.

Your Responsibilities

• Verification: Before accepting a delivery, please inspect the package for any visible damage. If you notice any issues, document them with clear photos before opening the package.
• Contact Us: In case of a damaged product, contact our customer service team within 7 days of receiving the item to initiate the return process.

Non-returnable Items

• Gift Cards: Gift cards are non-returnable and non-refundable.

Refund Process

• Refund Eligibility: To be eligible for a refund, the returned product must be unused, in its original packaging, and in the same condition as received.
• Refund Processing Time: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method.

Contact Us

If you have any questions regarding this Return Policy, you may contact us at Support@raritygifts.com.